Gone are the days when you had to personally search for hotel names and holiday destinations on a computer screen by surfing the net. Now Zumata chatbot is all set to make your surfing experience easier, prompter and seamless. Recently,… Read More ›
Customer Relationship Management
When your customer says, “I will find someone else..”
In an era where globalization has made it easy for customers to easily substitute you, it is important to know about mistakes that can force your customers to think about your substitutes. I am saying this from my personal experience… Read More ›
Smart Tricks to Evaluate Your Customer’s Service Experience
A well-known concept in marketing management is “Customer is king.” The same concept has been extended to the digital marketing domain with the phrase “Content is king.” There is an increasing rush among companies to offer innovative services to customers… Read More ›