From Emotional Intelligence towards Artificial EI

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The most poignant thought that goes through the minds of people is mostly related to their decision. Now, suppose, if your smartphone comes to your help then will it not be a wonderful thing to explore? No, I am not making any wild guesses here. In fact, the time has come when we will soon see how devices will help us in our decision making.

In its simplest sense, emotional intelligence helps one see the real face of emotion and regulate the same depending upon circumstances while AI refers to specialized technology that helps humans perform certain tasks with more diligence and efficiency. Emotional Artificial Intelligence is a combination of these two things helping a person makes right decision using integrated EAI in his devices.

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The Gartner Research has astutely made observation how the days of Artificial Emotional Intelligence (AEI) are coming soon. By 2022, most of the smart devices and equipment will be able to communicate with us while analyzing our emotional stress and frame of mind.

Artificial Intelligence and Emotional Artificial Intelligence

We already have plenty of AI interfaces including Google Assistant, Microsoft Cortana and others. However, the world is now making a giant leap forward in another branch of AI – Emotional AI. The latter will allow a smartphone with a voice facility and camera to detect the user’s mood and emotional state as well.

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The AI-driven technology in sync with the device will help the machine know the emotional context of the user to give actual and meaningful feedback relevant to user’s future decision making capacity. The unlocking of smartphones using face recognition system as pass key is also an AI technique. Emotional Ai will find options to analyse, process and respond to users’ emotional moods and stress as well.

Emotional AI could be of massive help to business men. It can help salespersons realize whether a customer is interested in buying a product or just doing window shopping? It is possible as the device will be able to read the minds of the customers through Emotional AI.

What Does Emotional AI Can Measure?

Emotional AI can easily detect and trace the state of emotions inside our mind. It can literally measure happiness, jealousy, love, anxiousness, disgust, fear, sadness and angriness by way of our facial expressions and voice. Gradually, the stage is set for Emotional AI to take the baton and make humans’ lives less complicated and more accessible.

Various educational software are also being launched that could easily asses the difficulty level of student’s homework and could simplify their tasks. Emotional AI will be also vital in offering direct feedback to business concerns so that they could tweak their business strategies accordingly. With more and more penetration of emotional AI in our lives, data and device security needs to tighten too. Once a hacker remotely gets such data then he can easily read the mind of the victim knowing his likes, dislikes and even bank account details as well.

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According to one statistics, around 50% of consumers use AI-powered devices or technology in one way or other for their daily uses. Wristbands are already widely being used as a stress monitor. A wristband is perfect to predict seizure, stroke, epilepsy and other diseases through its automatic robotic mechanisms. Such devices also alert the user of any inactivity for long hours and may suggest some walking or mild exercises to stay fit.

References

https://www.gartner.com/newsroom/id/3843263

http://www.thedrum.com/news/2017/07/23/global-consumers-reaching-better-understanding-artificial-intelligence-and-its